Questions & answers
Is hotel pickup included?
Yes. We pick you up and drop you off at your accommodation in Swakopmund, Walvis Bay or Langstrand. For other areas, ask us when you book.
Why is there a minimum number of guests?
Each tour needs a vehicle and a guide for the full distance, whether one person travels or four. Most tours run for a minimum of 2 guests; Spitzkoppe runs for a minimum of 4. Travelling alone? You can join another group on the same day if one is booked, or pay a single-traveller supplement.
Can I do a shorter, half-day version of a full-day tour?
Sometimes, on request. But the drive to places like Spitzkoppe is the same distance either way, so the price stays the same as the full day. Our morning tours are the ones designed to be back by lunchtime.
How many people fit in a vehicle?
Up to 4 guests per 4x4. Larger groups travel in more than one vehicle with the same itinerary.
How far ahead should I book?
At least 24 hours before the tour. A week ahead is better, especially in the busy season, so we can plan vehicles and guides.
How do I pay?
Once we've confirmed your date, we email you the final price and our bank details. You can pay by EFT in Namibian dollars, euros or US dollars. Online card payment is coming soon.
What should I bring?
Sunscreen, a hat, sunglasses and comfortable closed shoes. Bring a warm layer too: the coast is often cool and misty in the morning, even in summer, while inland it can be hot.
Can I fly a drone on the tour?
No. Drones are not allowed on our tours.
Are your guides trained in first aid?
Yes. Our guides are first-aid trained, and MARAX is registered with the Namibia Tourism Board (NTB registration TSO01723).
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